SHIPPING POLICY

 

HOW TO PLACE YOUR ORDER

Please follow the following easy steps to place your Order on our website:

  • You can simply select the required article by choosing Color, Size & Quantity and add to cart.
  •  Click ”Go to checkout”
  •  Fill the form with required details I.e., Full Name, Address, City and Cell No.
  •  Select the payment method.
  • Click on the "place order" button on right side.

 After Placing your order, A display window for the order confirmation will appear where you have to enter the confirmation code to confirm your order.

SHIPPING CHARGES

  • ChenOne Provides free shipping on orders above PKR 999/-
  • For the orders below PKR-999/- A standard rate of PKR-199 will be charged.
  • Shipping policy can be changed depending on special promotion or sale from ChenOne.

DELIVERY TIME

  • The expected delivery time for the APPAREL AND HOME product is 3-4 working days.
  • The delivery time for the FURNITURE item is 12-15 days after confirmation of your online payment.
  • Orders placed after 4:00 P.M, Sunday or any gazetted holiday/s will be processed on the next working day.  
  • Orders may face temporary delay during promotional or sale days due to the heavy flow of orders.

NOTE:

1. Delivery may take longer time in remote areas of Pakistan.

2. ChenOne holds the right to process orders without telephonic verification for the customers who confirmed their order through SMS.

3. ChenOne holds the right to cancel the order/s with an intimation of cancellation through call.

Copyright © 2020 ChenOne Stores Ltd. All rights reserved.